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YouTube Downloader Frequently Asked Questions

Index

Installing YouTube Downloader
   I can't install the new version. I keep getting "Abort, Retry, Ignore" errors from the installer. Why?
   I'm getting a "file not found" error when I try to run YouTube Downloader and it doesn't start. What's going on?
   How do I uninstall YouTube Downloader?
Downloading videos
   I am getting a Failed status while downloading. What can I do?
   I can't find the URL to paste into YouTube Downloader to download a video. Where is it?
   I am getting a "No flash video found" message. Now what?
   Some videos I downloaded are being saved as an unknown file type. How can I play them?
   I'm downloading a video from YouTube and it's asking for a user name and password. What's going on?
   I'm downloading a video from FaceBook and it's asking for a user name and password. What's going on?
   Sometimes YouTube Downloader correctly names the video file I'm downloading and sometimes it's "videoplayback.mp4" or gibberish. Why?
   Why am I logged out of Facebook in my browser when I download a video from Facebook?
   Why do I get an error when trying to download a video from Facebook?
   Why does my download from YouTube start fast then slow down?
   How do I download HD videos from YouTube?
   What do the different quality levels mean in the "YouTube Download Quality" menu?
   Does YouTube Downloader support YouTube's new "4K" (HD 4096p) video format?
   Why are some of my videos being downloaded as an MP4 file and others as an FLV file?
   How do I download videos from ESPN?
   Why do I keep getting "Your current security settings do not allow this file to be downloaded" when I try to download videos?
   Is there a way to queue multiple files for downloading?
   Can I use a proxy server to download videos?
   My proxy server requires me to use a password. Where do I enter it?
   The application is not responding and freezing when I try to download a video or I do to the Activity tab. What can I do?
Converting and playing videos
   After I convert, the sound quality is bad comparing to the original video. What can I do?
   When I try to convert the video I receive the error message: "The conversion of your video file has failed, etc." Why?
   How can I remove the video and only save the audio so I can play it on my mp3 player?
   I converted a video to "iPod" but I can't play it on my iPod Touch? Why not?
   When I play a downloaded video, it is incomplete and only 10/15 seconds, and re-downloading it doesn't help.  Now what?
   I can't play my downloaded video file. Why not?
   After converting the video, I can't play it. Or I can hear the audio but there is no video. Or I see the video but there's no audio. Why?
   How do I convert the video to a DVD I can play in my DVD player?
   How do I convert the video to a CD I can play in my stereo?
   My conversion to a PSP file fails. What happened?
   I can see the subtitles for the video on YouTube. Can YouTube Downloader download videos with subtitles?
Miscellaneous
   Where can I review your great program?
   How do I tell what version of Youtube Downloader I have installed?
   How can I change the name of converted/downloaded videos?
   In what languages is your application available?
   In what languages is your application available?
   I can download the video file into my computer, is legal?
   What kind of use I can do of video file?
   Can I use YTD on my Mac or my mobile device?
License
   Do you offer a PRO version?
   How long is the Pro version license valid for?
   Does YouTube Downloader PRO license work for versions 2.6.x and 2.7.x?
   How can I pay for the the license?
   Can I use YTD Pro on several computers?
   I just purchased PRO. When I go to YTD, the "registration" option is not highlighted/clickable. My program doesn't say it is PRO. Have I registered and got it?
   What happens is my computer breaks and I get a new one? Can I move my license to the new computer?

Installing YouTube Downloader

I can't install the new version. I keep getting "Abort, Retry, Ignore" errors from the installer. Why?

The installer is complaining because a file it is trying to replace is still being used by Windows. You are most likely installing a new version of YouTube Downloader in the same location as your older version. The installer is designed for this to work properly and automatically close any running instances of YouTube Downloader before installing the new version. However, it cannot account for all possible scenarios. Save all your work, restart your computer, and try the installation again. This will free any locked files the installer is having problems with. If you still have problems after that, try uninstalling the old version of YouTube Downloader first from "Add or Remove Programs" in the Windows Control Panel, and then reinstalling. If the installer still doesn't work, it may have become corrupted during download. Please delete your installer and download a new one and try again.

I'm getting a "file not found" error when I try to run YouTube Downloader and it doesn't start. What's going on?

YouTube Downloader requires the Visual Basic Runtime in order to work. If you do not have this installed on your computer, you will likely see an error such as "A required file, MSVBVM60.DLL was not found" or "Class not registered, MSSTDFM.DLL needs to be installed on your machine." Download and install the Visual Basic Runtime from Microsoft and restart your computer and that should take care of the problem.

How do I uninstall YouTube Downloader?

You can uninstall using the Add or Remove Programs function in the Windows Control Panel. Or you can click "Uninstall" from the "YouTube Downloader" folder in the "Programs" section of the Windows "Start" menu.


Downloading videos

I am getting a Failed status while downloading. What can I do?

There are a few things you can try. First, make sure your YouTube Downloader version is up to date. Open YTD and click on Help. Check for Updates to assure you are running the latest version. Install any available updates and try to download again.
YTD uses cookies on Internet Explorer when downloading videos. If you have trouble downloading videos from specific sites, try viewing them in IE, then try downloading the video while IE is running. If you cannot view the video in Internet Explorer please update it to a newer version.
Antivirus programs or firewalls could block YTD from connecting to the web. Switch the Antivirus and Firewall off and try to download again. You should add YouTube Downloader to the allowed list in your firewall.
If you have AVG and AVG Accelerator is enabled please disable it and then try again. There is currently an issue with AVG Accelerator and youtube videos, you can read more about it here.
If you use Zone Alarm, go to COMPUTER Protected section, then to Application Control. Select Youtube Downloader, click on the ? (question mark), select ALLOW. Try to download with YTD. If this does not work please uninstall Zone Alarm from your computer and try to download.
McAfee firewall may also block YTD. A message will appear, asking you to Allow; Allow one time; Deny the access for the software to internet, etc. Select 'Allow the access' for YouTube Downloader. If this will not work uninstall McAfee firewall and retry.
As a last resort uninstall YouTube Downloader (Control Panel - Add/Remove programs). Restart your computer. Install and run a registry cleaner program. Restart your computer. Reinstall YouTube Downloader from here.

I can't find the URL to paste into YouTube Downloader to download a video. Where is it?

YouTube Downloader uses the same URL to download the video that your web browser uses to display the web page. Look at the address bar of your browser near the top of your browser window and see the small YouTube logo and a URL such as "http://www.youtube.com/watch?v=XcLBRJ3rJts"? Copy the URL from there and paste it into YouTube Downloader and click the "Download" button to download that video to your computer.

Note that this is not the information from the "embed this video" button on YouTube, e.g. "iframe..." or "http://youtube.com/embed/...". YouTube changed their website in January 2011 and the html code given by the "Embed" button will no longer work in YouTube Downloader.

II am getting a "No flash video found" message. Now what?

This means Youtube Downloader could not find a video file on the web page you asked it to download from. The most common cause of this error is that you're using an old version of Youtube Downloader. Double-check to make sure you have the most recent version installed. If you're not sure if you have the latest version, please download it again and reinstall just to be absolutely sure you are using the latest version.

On YouTube, the second most common problem is that you're trying to download video from a YouTube page using a URL which YouTube Downloader doesn't recognize (e.g. full screen player). The easiest URL to use is the "single video" format of YouTube URLs. Check the URL you are pasting into YouTube Downloader, it should be in the format "http://www.youtube.com/watch?v=SQkcD8j4...". If you're watching a video in a YouTube channel or a YouTube playlist, you can get to a single video page by right-clicking on the video while it is playing on Youtube and select "Watch on YouTube" which will open that video in a single video page in your web browser. Use the URL of that single video page with YouTube Downloader. If you don't see the "Watch on YouTube" option when right-clicking on the video, look for a link or button below the video which will open the video in a single video page on YouTube. Usually there is a "Share" button which will show you the single video URL for the video you're currently watching. Copy and paste that URL into your browser to watch it, or into YouTube Downloader to download it.

Another common cause of this problem is you have a firewall or other computer security program (e.g. AVG) which is blocking YouTube Downloader from accessing the internet. Try disabling your security or firewall program temporarily to see if you can then download video. If not, you'll need to try something else. If you can download video with your security program disabled, you will need to contact your security software vendor for help letting YouTube Downloader access the internet. Please remember to turn your security program(s) back on when you're done testing!

You will also occasionally see this error when downloading an age-restricted video. If you are trying to download a age-restricted video that requires login, see the "why am I being prompted to sign in" entry below.

Finally, YouTube users who upload videos can control from which country their videos are available. Depending on your network settings, you may be able to watch the video in your browser but YouTube Downloader can't access it, e.g. you have a proxy set in Firefox that makes you appear to be in another country.

Some videos I downloaded are being saved as an unknown file type. How can I play them?

Different video sites use different video formats, but most use "flv" or "mp4" video files.  For most video sites, YouTube Downloader can figure out what type of video file it is, and set the file type correctly when saving the video. On YouTube, typically "Normal" quality videos are ".flv" and HQ or HD are ".mp4", while on Facebook all videos are ".mp4".  If you accidentally downloaded a video that doesn't include the extension on the file name (for example, is missing the ".mp4"), you need to figure out what type of video file it is and rename it correctly.  A simple way to do this is you can open the video file in Notepad and see if the first line of the file has "flv" or "mp4" in it. Just make sure not to make any changes to the file!

The file might also be called unknown even if it has the correct file extension if your computer doesn't know how to play it.  VLC Media Player is an excellent, free, open source program that can play almost all types of video files without requiring additional software.  It can also tell you what type of video a file is if you have one which doesn't have a file extension (load the video and select "Media Info" under the Tools menu).  If you are having problems playing a downloaded video, download VLC Media Player and try playing it with that.

I'm downloading a video from YouTube and it's asking for a user name and password. What's going on?

This means you are attempting to download a video which has been flagged by YouTube.  This can result in them being restricted for access by people over 18 years of age. When you attempt to view a restricted video on YouTube in your web browser, YouTube requires to you to log in to verify your age. When you attempt to download a restricted video from YouTube using YouTube Downloader, YouTube Downloader will prompt you for your YouTube username and password so that it can download the video for you. This is the user name and password you use on Youtube. YouTube Downloader does not have user accounts. If you do not have a YouTube user account, you can create one by going to YouTube and clicking the "Sign Up" link at the top of the page.  In order to keep your information safe, your username and password are only used for the current running instance of YouTube Downloader and will not be saved on your computer. Once you exit YouTube Downloader, it will forget your account information and you will need to enter it again the next time you want to download a restricted video.

If you are seeing an error "No Flash video found" or other problem downloading restricted videos from YouTube, please log into your YouTube account using your web browser and make sure you can watch the video in your browser without any problems. One common problem is YouTube may have flagged your account and is requesting a "captcha" when you log in to YouTube. By logging in to YouTube in your web browser, you can respond to the "captcha" and should be able to use YouTube Downloader to download videos again.

I'm downloading a video from FaceBook and it's asking for a user name and password. What's going on?

Facebook requires a user name and password to access any content, including videos.  When you attempt to download a video from Facebook using YouTube Downloader, YouTube Downloader will prompt you for your Facebook username and password so that it can download the video for you. This is the user name and password you use on Facebook. YouTube Downloader does not have user accounts. In order to keep your information safe, your username and password are only used for the current running instance of YouTube Downloader and will not be saved on your computer. Once you exit YouTube Downloader, it will forget your account information and you will need to enter it again the next time you use YouTube Downloader to download a video from Facebook.

Sometimes YouTube Downloader correctly names the video file I'm downloading and sometimes it's "videoplayback.mp4" or gibberish. What's going on?

YouTube Downloader attempts to retrieve the video title when downloading from YouTube or other video sites and use that name when prompting you to save the file. This takes time to process the web page depending on how fast your network connection is and how fast your computer is. If you see the video title is not correctly inserted into the Save dialog, wait a few seconds to see if automatically updates to the name of the video. If it doesn't, you can cancel the save, and try again. This usually works. If that doesn't work, you will need to name the video manually by typing the name of the video into the Save dialog before clicking Save.

Why am I logged out of Facebook in my browser when I download a video from Facebook?

Facebook only allows one web browser at a time to be signed into a given Facebook account, and automatically signs out any other signed in browsers when you sign in on a different program.  YouTube Downloader appears like another browser to Facebook, so Facebook will sign out your web browser when you sign into Facebook using YouTube Downloader.

If you are downloading multiple videos from Facebook, we recommend opening each video in a new window or tab in your web browser before starting to download them in YouTube Downloader so that you have all the video URLs available.  Or you may want to copy and paste all the video URLs from your web browser into a text file before starting to download them.

Why do I get an error when trying to download a video from Facebook?

If you are getting a Failed status when downloading from Facebook, it's possible that you have the Secure browsing option turned on. Please go to Facebook, then to Account - Account Settings - Account Settings - Secure Browsing (https) and uncheck the option to Browse Facebook on a secure connection (https) whenever possible. Try to download the video again. When you are done, you should enable the option again in Facebook.

Why does my download from YouTube start fast then slow down?

This is controlled by YouTube.  YouTube has configured their servers to send data more quickly when you first start playing a video and then to slow down.  This makes for a smooth video playing experience when you're watching a video, while reducing the network capacity required to serve videos to all its users.

How do I download HD videos from YouTube?

Click the "Download Options" button and select one of the "HD" options (e.g. "HD 720p") or "Best available" from the "Youtube Download Quality" menu. If a HD version of the video is available, it will be downloaded.

What do the different quality levels mean in the "YouTube Download Quality" menu?

YouTube typically offers the same video in multiple quality levels. "Best Available" and "HD 1080p" are the same - both first try to download the HD 1080p version, then HD 720p, then HQ 480p, then HQ 360p (flv), then HQ 360p (MP4), then Normal. "HD 720p" tries HD 720p, then HQ 480p, then HQ 360p (flv), then HQ 360p (MP4), then Normal. "HQ 480p" tries HQ 480p, then HQ 360p (flv), then HQ 360p (MP4), then Normal. HQ 360p (flv) tries HQ 360p (flv) then "Normal". HQ 360p (MP4) tries HQ 360p (MP4) then "Normal". "Normal" just tries to download the Normal quality. For details on the video formats used by YouTube, please see the YouTube entry on Wikipedia. If you pay close attention, you'll notice there are two "HQ 360p" resolutions available on YouTube - 360x640 and 360x480. YouTube Downloader now had 2 levels, HQ 360p (flv) for 360x640 resolution and HQ 360p (MP4) for 360x480. "Best available" is the default setting for downloading videos so that YouTube Downloader will always try to download the highest quality video available. Note: this setting only applies to downloading videos from YouTube, and not to other video sites.

Does YouTube Downloader support YouTube's new "4K" (HD 4096p) video format?

YouTube announced in July 2010 that they now support the HD 4096p video format.  However, there are very few videos currently available at this extremely high definition format given the specialized cameras required.  In addition, HD 4096p video files are several times larger than other HD video files which means they will take several times longer to download.  YouTube Downloader does not currently support downloading videos in HD 4096p format, and will download any HD 4096p videos in HD 1080p format.  We will continue to monitor the growth of "4K" videos and likely add support in a future release.  If you would like to see this feature implemented, please let us know using the Support form and include the URL of the video you'd like to download.

Why are some of my videos being downloaded as an MP4 file and others as an FLV file?

If you have "Best Available" as your download quality, YouTube Downloader will attempt to download YouTube videos from the highest resolution to the lowest resolution in this order:

Resolution"Quality"Container file
1.1920x1080HD 1080p.mp4
2.1280x720HD 720p.mp4
3.854x480HQ 480p.flv
4.640x360HQ 360p (flv).flv
5.480x360HQ 360p (mp4).mp4
6.400x240Normal.flv

YouTube Downloader 2.7.1 added support for formats 4 and 5 in the table above. As you can see, if you are receiving an FLV file where before it might have been MP4, you are downloading a higher quality file than the earlier MP4. If you are having trouble playing this FLV file, we recommend the free, powerful, open source video player, VLC Media Player, which requires no additional codecs or software to play all video types supported by YouTube and YouTube Downloader.

If you must have an MP4 format file, you can select HQ 360p (MP4), but depending on the original file, it may be lower quality than the original FLV file. If you want to get very technical, you can use the "Manual" conversion setting. Please see the Help page for more information on manual conversion commands.

How do I download videos from ESPN?

YouTube Downloader looks at the web page to find a video to download, so the page must only have a single video on it rather than being a playlist page or a "Category" page. You can tell you're on a single video page on ESPN when you look at the URL and see the word "clip" and not just "category" - e.g. http://espn.go.com/video/clip?id=5269581&categoryid=2378529.

Why do I keep getting "Your current security settings do not allow this file to be downloaded" when I try to download videos?

You have customized your Internet Explorer security settings and it is blocking YouTube Downloader from downloading videos.  Here are the instructions for fixing this in Internet Explorer 8 (download IE8 here if you are not already using it):

That's it.  You should be able to download videos again.

Is there a way to queue multiple files for downloading?

Yes, you can upgrade to the PRO version which offers this benefit.

Can I use a proxy server to download videos?

Yes. YouTube Downloader uses the default proxy server defined in Internet Explorer Options, so you will need to set your proxy settings there.

My proxy server requires me to use a password. Where do I enter it?

Currently, YouTube Downloader does not allow you to use a password for HTTP proxy.

The application is not responding and freezing when I try to download a video or I do to the Activity tab. What can I do?

Please try this: uninstall YTD, delete the installer and empty Recycle Bin. The download and run a program to fix the registry keys. Restart the computer. Install YTD again from here.


Converting and playing video files

After I convert, the sound quality is bad comparing to the original video. What can I do?

When you convert and the sound is bad, go to the Convert tab, and check the box "Show advanced conversion options". Adjust the volume button up or down and see if the conversion improves.

When I try to convert the video I receive the error message: "The conversion of your video file has failed, etc." Why?

The conversion could have failed for several reasons. First, check the file name that you see under "Select video file". This file name needs to be a full path to the file, not just the name of the file. For example, if you downloaded a video and saved it as "thisvideorocks.mp4" in your "C:\Videos" folder, the "Select video file" box should have "C:\Videos\thisvideorocks.mp4" in it not just "thisvideorocks.mp4" (no directory name) or "C:\Videos\thisvideorocks" (no file extension, e.g. ".mp4"). To get the entire file path in the "Select video file" box, click the "Browse" button and find the file on your drive to select it and try the conversion again. In fact, if you are seeing this error, click the "..." button and reselect your file anyway, just to make sure the entire file and path is present and correct. Since long path names are usually truncated in the select video box it is not always easy to tell what path and filename YouTube Downloader is using.

Second, sometimes Youtube Downloader can get in a confused state (e.g. you have many downloads running at the same time), so if you see this error and the solution above doesn't fix it, wait for all your downloads to complete, then exit Youtube Downloader and restart it and try again.

If you've tried the above and are still seeing this error, you may be missing a codec or have conflicting codecs on your computer. This is most likely to happen if you have an older version of Windows, or you have installed many video processing applications on your system. You'll need to figure out what codec is missing or corrupt and fix it. We do not recommend a particular codec pack, but there are many codec packs available for download at sites like download.com such as the Windows Essentials Media Codec Pack.

How can I remove the video and only save the audio so I can play it on my mp3 player?

If you use the Basic version, please go to the Convert tab, Select the video file using the Browse button. Select MPEG Audio Layer 3 (MP3) from the drop-down menu. In the "Choose Quality" dialog, select what quality mp3 file you want. Higher quality means a larger mp3 file. If you want to change the volume or copy only part of the video check the "Show advanced conversion options" box. Click "Convert Video" and follow the progress in the activity tab.
If you use the PRO version you can download and convert to MP3 in the same step from the Download tab. If you choose this option you cannot cut the video or adjust the volume.

I converted a video to "iPod" but I can't play it on my iPod Touch? Why not?

The iPod Touch is more similar to the iPhone than an iPod when it comes to supported video formats. So if you would like to convert your video to play on the iPod Touch, select "iPhone Video" as the file type to be converted to.

When I play a downloaded video, it is incomplete and only 10/15 seconds, and re-downloading it doesn't help.  Now what?

Youtube Downloader uses Internet Explorer to download files. If your download was interrupted, IE may have saved a corrupt copy in its cache that you will need to delete so you can download the complete file. You need to delete your Temporary Internet Files and browser cache. To do that in IE8, open Internet Explorer and click on Tools, click on Internet Options and on the General Tab, in the middle of the screen, click on Delete in the "Browser History" section. In the window that opens, uncheck everything but "Temporary Internet Files" and click "Delete". Now close all the open browser windows and try downloading the video again.

I can't play my downloaded video file. Why not?

YouTube Downloader downloads videos from popular video sharing sites such as YouTube. Typically, these files are either Flash videos with filenames ending wiith ".flv", or MPEG-4 videos with filenames ending in ".mp4". Windows does not have a program to play FLV or MP4 files installed by default. You need to install a program which knows how to play the files, or convert them to a format Windows understands. You can use Youtube Downloader to convert the files to a format all Windows computers know how to play by clicking the "Convert" button and selecting "Windows Media Video" as the type to convert the file to. Youtube Downloader also has a built in video player that you can use to play FLV or MP4 files by clicking the "Convert" radio button, selecting a video file and pressing the "Play" button.

However, if you want the best possible quality, we recommend saving the videos as they are without any conversion and playing them with the excellent, free, open source VLC Media Player.

After converting the video, I can't play it. Or I can hear the audio but there is no video. Or I see the video but there's no audio. Why?

Your computer doesn't know how to play the file, or the audio or video in the file isn't recognized. For media playback, we recommend using the excellent, free, open source VLC Media Player. If you are using Windows Media Player to play the files, you will need to install or upgrade your audio and video codecs on your computer with a product such as the Windows Essentials Media Codec Pack.

How do I convert the video to a DVD I can play in my DVD player?

YouTube Downloader is for downloading video from various websites, and converting to popular formats. Creating a DVD requires converting the audio and video to the correct types and formats as well as the ability to write files to the DVD with the correct names and locations. There are several commercial and free products available which will help you create a DVD with your downloaded videos.

How do I convert the video to a CD I can play in my stereo?

YouTube Downloader is for downloading video from various websites, and converting to popular formats. Creating an audio CD requires converting the audio to the correct format as well as the ability to write files to the CD with the correct names and locations. There are several commercial and free products available which will help you create a CD with your downloaded videos.

My conversion to a PSP file fails. What happened?

Converting a video in PSP needs both audio and video. Therefore MP3 videos will fail when converted to PSP. Also video streams without audio or with the volume set to 0 will fail. Make sure your video has both audio and video before converting to PSP.

I can see the subtitles for the video on YouTube. Can YouTube Downloader download videos with subtitles?

Unfortunately, YouTube Downloader cannot download the subtitle, because the subtitle is separately introduced in the movie. YouTube Downloader can only download the original video.

Miscellaneous

Where can I review your great program?

It would be great if you can review our program on CNET, here. Go down to the User Reviews section, select the number of stars you give us and click Write a review. You need an account with cnet or you can login with your facebook account. Thank you, we appreciate it.

How do I tell what version of Youtube Downloader I have installed?

In the main application screen, click "About YouTube Downloader" under the "Help" button to see the About page, including the version number of Youtube Downloader.

How can I change the name of converted/downloaded videos?

To change the name of the downloaded/converted video please go to the Activity tab and double click on the video. Please type the name you want. (must not contain "/:"*>< \ | )
Hit enter or click outside that box to save.

I can't find my video files. Where are they?

On the Download tab, you have the "Save to" label. That is the folder where your videos are initially saved. Click on the directory next to it to see the files. Click on the folder icon to the right of the label to change the folder.

When converting videos, YouTube Downloader will place the new video in the same directory as the original source video.

In what languages is your application available?

Our application is available in English, Arabic, Bulgarian, Chinese Simplified, Croatian, Czech, Danish, Dutch, French, Finnish, German, Greek, Hungarian, Italian, Polish, Portuguese, Norwegian, Romanian, Russian, Serbian, Slovak, Spanish and Swedish. If you wish to help us translate the program into your language please send us an email.

I can download the video file into my computer, is legal?

Yes, when you watch a video in flash from a website (like YouTube) the video is downloaded into your computer, in the folder "Temporary Internet Files" of your browser. The program does the same thing, allowing you to select the destination folder. This means that the file is saved on your computer while you watch the video and there remains until you do delete it.

What kind of use I can do of video file?

You can use the video saved for personal use only. We do not assume any responsibility to content you are attempting to download and strongly recommend that you do not download copyrighted material.

Can I use YTD on my Mac or my mobile device?

No, sorry, for now YouTube Downloader only works on a PC.

It's still not working, now what?

Send us feedback and we'll take a look at it.

License

Do you offer a PRO version?

Yes, we do, it offers additional benefits, please go here for details.

How long is the Pro version license valid for?

The license is valid indefinitely so you can use it as long as you wish although it applies for one major release (i.e, version 3.0 or 3.1 but not version 4.0). When a new major version is released you will not be forced to upgrade although new functionality and support may be included in the new release that is not in a prior version. New versions are made available approximately once per year.

Does YouTube Downloader PRO license work for versions 2.6.x and 2.7.x?

No, you need to have version 3.0 or greater to be able to use the PRO version. Please download YouTubeDownloader here.

How can I pay for the the license?

You can securely pay with Paypal or with your Visa, Mastercard, American Express, Discover, or Banking Account, and also we accept other payment methods.

Can I use YTD Pro on several computers?

No, the license is only for 1 computer.

I just purchased PRO. When I go to YTD, the "registration" option is not highlighted/clickable. My program doesn't say it is PRO. Have I registered and got it?

No, you probably have an older version than 3.0. Please upgrade to the newest version by going here.

What happens is my computer breaks and I get a new one? Can I move my license to the new computer?

Yes, in case you get a new computer or you need to format your old computer, please contact us and we will reset your license so you can move it.




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